How to register

NAPA PROLink Enrollment - Shop (Dealer) Customers

Before you begin using NAPA PROLink, and accessing your local servicing NAPA AUTO PARTS Store inventory and pricing information electronically, the following steps must take place:

  1. The customers serving NAPA AUTO PARTS Store must be on the NAPA Virtual Private Network - (VPN). Contact your local servicing NAPA AUTO PARTS Store(s) to find out if your store is on the NAPA VPN.
  2. Log onto http://www.napaprolink.ca and click on "Register".

    Take a moment to familiarize yourself with the NAPA PROLink website. You will notice that there are links to NAPA AutoCare, NAPA WebConnect CRM, NAPA TRACS and many other NAPA automotive related sites and NAPA Business Partners.
  3. You will need to provide ALL the following information during the registration process:
    1. User Login and Password - (as defined by customer)
    2. Users Name
    3. User e-mail address
    4. Physical address
    5. Optional 2nd line address
    6. City, Province, Postal code
    7. Contact name
    8. Phone number
  4. Once all information has been entered, click on "Add" and the customer information will be verified as being complete and added to the NAPA PROLink server.
  5. Once the customer information is verified as being complete, you will receive a 10 digit NAPA PROLink ID number.
  6. WRITE THIS NUMBER DOWN - as it will need to be provided to each NAPA AUTO PARTS Store(s) that you wish to do business with. The NAPA AUTO PARTS Store(s) must also have an account setup for you in TAMS before you can successfully use NAPA PROLink.
  7. The NAPA AUTO PARTS Store will next need to contact NAPA Commercial Systems Group Support at 1-800-361-8977 , Monday - Friday between the hours of 6:30am and 8:00pm or Sat from 7:00am to 1:00pm EST and provide the following information:
    1. Ten digit NAPA PROLink ID (provided from customer)
    2. TAMS nine digit NAPA Store ID
    3. Customer's TAMS password (as setup in the TAMS Phone file)
  8. Once the above information has been entered into the NAPA PROLink server, you are now registered and ready to logon to www.napaprolink.ca with your User ID and Password.